sentry safe error codes

The cover is still popping out loose with wires hanging out with the battery pack. Bcdaytonaboy said Bought a Sentry OA5848 Electronic safe that was missing key. I called Sentry customer service and they sent me a new solenoid ($50) which seemed to correct the problem. I knew when I bought my Sentry that the whole idea of relying on something either electronic.or. I asked ‘Sentry Safe’ for support; I wanted to drive the solenoid directly; they said get a lock smith. AS THE SAFE IS OF OUR FORE FATHERS I DONT WANT TO OPEN IT I couldn’t find my rubber mallet, so I kept reading until I found this thread. THEIR IS NO ALTERNATIVE OF KEY OPENING . Anyone else have this type of problem with the err code one even though you’re using the right code? Register for SafeEntry now and help fight Covid-19 in Singapore. Larry said Wife discovered we could open the safe without entering the combination. I don’t have the combination but i do have the key lock. Check the terms and conditions of the code, and make sure the items in your shopping cart aren’t excluded items. ONCE YOU HAVE THE DOOR OPEN, ALL YOU HAVE TO DO IS GREASE THE GEARS. It’s giving me an err code of 1. I removed another retaining clip on the actuator plunger and pulled the plunger out with a small screwdriver as a lever. My thanks to this posting above and all the responses. I think I will look for a different brand. I did this a few times until no more rust/dirt seen on the rag. I was able to see the actuator sticking however, it was not the problem, atleast for my safe It seems that the issue was a tension clip that lets the safe handle stay in the locked position. FWIW, the engineering of the innards (and their apparent cheapness) has to do with making the lock mechanism impervious to hard actuation (of the handle, for example). Way to go Sentry!!! 4AA X 1.5V is 6V but the connector is for a 9V battery. Receiver Adapter-7020500 22 … How to Open a Sentry Safe. at an online electronics.retailer, but had to purchase a lot of three. Notprouda Sentry said Thanks. I hit the safe door with the back of my fist a couple of times from the outside right where the photo shows the solenoid to be located. I just did this last night and works fine now. I opted to be called back in the order my call was received and my wife got a rep sooner when she called 30 minutes later on her phone. Hans said All, lots of good comments here. The gear went back on as specified above with the small arrows lining up. My combination still works and indicates green as if it’s allowing to open, but then it just doesn’t. After reading the replies here and banging on the thing laying on every side but the front with a rubber mallet for 2 weeks I decided to replace the batteries. I was relieved when it finally opened. to 2 in. If you experience any problems or challenges with your safe, please contact us. I learned this the hard way after my wife tried to get in the safe and inadvertantly pressed in the manual lock button!! Access Codes There are three possible ways to unlock and access the safe—by entering its pre-set Factory Code, your own User Code or a Passcode. TAKE YOUR TIME AND USE A BUTTER KNIFE TO PRY THE DOOR OPEN OR A FLAT HEAD SCREW DRIVER. - Mark Sep 15, 2008. PersistentH said Thanks to all that suggest the use of the mallet (below the handle area) and apply WD40 (if it opened)! I guess it just depends on how much you want to spend. I bet there is some fine print saying “not for actual security purposes”. Well for the code, check the owners manual front page or rear page, normally dealerships place the codes in there for you if you are buying the car from one, if you dont have any luck there google the company that makes the radio, and let them know you just bought a car that has that radio in it, give them the serial number, a lot of times they have a generic code that they can give you to unlock it. I then started looking on the web and found by lighthouse. Im still pissed at sentry, will replace the safe at sometime, none of this cheap crap though. Now how to use the This makes sense — the 4 AA batteries put out 6V. Exactly my problem! It’s the old fashion kind with the dial. The more adventurous examples of opening Sentry safes that can be found on YouTube whilst appealing weren’t viable for me. MINES IS OPENING SMOOTHLY NOW AFTER I GREASED THE GEAR. In this photo there are 4 locking pins for the door that are shown (Tehre is one on the top that is missing, mine came loose too in that area) So using the original photo, the tension pin to keep the handle open is next to the locking pin on the bottom left. If the manual key lock button is pressed in – e.g., locked – the unit is manually locked. First I removed the 4 AA batteries, put in fresh ones. Keywords: Can’t open Sentry safe Sentry safe won’t open Sentry safe stuck closed. :8H¾Oy³|šª#æä‚™üQU„6z¶(®¦yy‘œ}>JfùS™œÜg7ùáe•™ç‹ò¶¾úé$­>ó2»ÎÊŒ»úf=wøşíç¯üªj}rÏ�•î2çE%Òd¶¸½İóì÷Ïçà­™C”íç08…¨ö٢쿚‚T¦®`G®FR9Ä96ŸõƒQí²Ó‰Ä°î„aÓ…†mÖv#?º¯¶Qo�m)$ù¿�?ºÙ¯>şğÆoh«ã)ÓaH9¬IÃB�jX ²×“‰â½ lïå¢ø’ª¿]¤I[›ãz'°ØšmÛÚ†mİÚ–mjmõü Ñ«şaU³K)Ë� e'gÆUÖm÷ØÑ5�èšFtMjSİYÓëΪ^wVöºëlÖ� ½îŒëugèNïZ_d޳¾ÖÊè…su;?ãíÖ_cşÍf0I«ønk¼OW Oh, by the way, once the batteries went dead, you lost your combination! Of course the Sentry Safe FAQ on their website was no help at all. All was not a complete loss as I was able to lubricate all of the mechanisms with some lithium grease. Passcode will have to be re-programmed. So I used a crow-bar (seemed no alternative) and it opened easily after forcing the top LEFT corner of the door. I’m looking t0 purchase a safe, one that has a manual key override should the electronics fail. Check these codes. Then i decided to give the batteries a try as if the battery is low, the motor might not have enough power. IT IS STUPID THAT SENTRY SAFE DOESN’T GREASE THE GEARS SO AFTER A WHILE, THE GEAR CAN GET STUCK. Looks like some preventative maintenance every year or so will keep everything working as it should. Since I never did anything about my safe since I opened it last, I decided to pry the plastic cover off so I could see the innards and determine what to lube. How to Pick a Sentry Safe Lock. Then last week even with both being present, the safe couldnt be opened any more. Such quality One of the comments to lighthouse’s post was by a guy who used his “saws-all” to cut through the pins. After a while I gave up, pounded it back into the unlocked position and just shut the door, deciding I’d be returning it to Costco for a refund and I’d just store my documents in my husband’s far-more-reliable Liberty gun safe. Joe said I have just experienced the same issue. Glad it worked as i wasn’t too excited about taking my grinder to it with hundreds of rounds of live ammo inside. For $500 to replace the safe, its a quick fix. Keep a record of visitors to your business venue and support contact tracing. A battery power indicator on the outside of the safe flashes yellow if the batteries are running low Get step-by-step guidance Get the help you need for setting up SafeEntry for your We called a locksmith and he referred us to this site. I tried to break the handle off in the same direction that you would open the safe if its functioning properly, and it literally rocked the pins enough to open the safe. Jim said Thanks so much for the info. Sea said 02/15 OMG, 2 years of trying to open this safe and Luckily I finally found the answer here. Now I have to figure out how to open the plastic cover and grease everything and maybe simply remove the pin from the solenoid. prying off the back so I could at least SEE what was wrong. John martin said Thanks for the mallet tip – works a charm. Fire, flood, sure. I replaced the batteries even used a 9 volt. SentrySafe makes fire-resistant and secure containers that you can use to store items that you don't want lost or stolen. I’m on a business trip right now and after finding this post, I’m going to try this idea when I get home this Friday. I don’t have a rubber mallet, so I wrapped a kitchen cloth around a small picture mounting hammer (little 3oz) and taped-it. In looking through the door and components this is why the digital release mechanism would not allow the lugs to move because of the rust and moisture in the safe. My husband tried the rubber mallet and that didn’t work either, so he went at it with a hammer and crowbar. respond to your code entry. Someone mentioned 5 metal prongswell, mine doesn’t have those. Your first bet tho is to call the dealership you bought it from after you have shecked the owners manual, or look thru the glove box for any papers you were given buying the car, it may be written on something else. Who makes junk like this where the owner can’t get in?? This is the first time I replaced the batteries. Save with SentrySafe Coupons & Promo codes coupons and promo codes for January, 2021. The Sentry A5781 safe features an electronic lock. (Sentry Safe Locking Drawer 913). The electronic keypad lock can be opened using either the factory set access code or the user code that is programmed by the safe… After unlocking with the key I got the safe open and pulled off the cover mentioned above. But if Emailed them on Saturday or Sunday, got call back Monday morning, new solenoid with directions in my mail box on Wednesday or Thursday. I think it would be good to spray it every 6 months to keep from having anything like this happening again. I noticed that (with the door open) the lever was not behaving normally. One was 1 year old one was 6. How? Needless to say, I’ll be taking it back to Sam’s and getting my money back, regardless of whether it’s in or out of warranty. 250.00 down the drain. I have a Sentry Safe that I purchased from Sam’s a year or two ago (too lazy to look it up). Many issues can be resolved quickly. Anyway I beat the crap downward on the handle on both safes they it opened right up. I reset the top right link to somewhere between the 2 arrows. For whatever reason, I decided later in the evening to just.try. I’m ready to get rid of it but need to get my valuables out first. I would enter the code and it would just hum. I entered my MFG Code and tapped the safe below the lever and keypad area from left to right while pushing the lever up and down while the Proceed LED remained lit. I remembered the combo but had to do several tries before it opened. I removed the back cover, Pulled off the retaining clip on the gear. Dumb design, pure and simple. The other thing you should do is use a bag of Silica or Desiccant to keep moisture from harming your items and the safe. After trying several times and changing the batteries and double checking all the wire connections I went surfing to find a solution as to why the handle would not go down allowing for the door to open. The interior is all covered up by plastic case joined to the door. Sentry is closed for the holiday apparently (labor 2012) and it’s only Wednesday and the holiday isn’t until next Monday, so I have to wait until next Tuesday to talk to them. I finally got it open with a lot of torque on the handle and many heavy raps on the outside upper right hand corner of the safe door with a large hard rubber mall. Cutomer service offered us 15% off on a new one. I don’t think I would buy another one. I got out the power tools, took one last look at the picture at the top of the forum to figure out where to cut or drill to disable the solenoid, punched in the combo a couple more times, beat the effin door a couple more times for good measure. Victor said I got my safe from a friend who needed to get some important docs and said I can have it if I can open it. Installed new batteries and tested. That default combination is in your user's manual. I am not a skilled tinkerer but was able to follow and complete the solenoid swap. I enter my code and press enter/pgrm button and it beeps at me once but does not display the lock symbol and shows a number 1. I’ve had my Sentry safe for about 10 years and never had a problem. I found I now had to reengage the mechanism to LOCK the door–i.e., type in the passcode, apply mallet, lift handle. After putting the keypad back on from changing the batteries, my code won’t open the safe. I HAVE A "SAFE GAURD" COMPANIES SAFE I HAVE FORGOTTEN THE LOCK CODE TO OPEN IT. Most digital logic is 5 or 3.3V so there’s probably a voltage regulator on the circuit board to reduce the power and not burn out the keypad board. If you are careful, you can work the inside cover over the plungers in the retracted position without breaking anything and carefully work it back on once you’re through lubricating everything. And YIPPEEEE!! I don't need the other two, so I'll sell them for just $6 each to the first two folks to contact me mark@irregardless.net. Note: if you simply remove the actuator – it’s literally a single screw – you have a functional fire safe that works with key only (the keypad becomes useless decoration). Without it, I would still be stuck. I read this thread about a year ago and when the mallet didn’t work I just forgot about. 2010-07-10 Update So my son purchased a Sentry safe today and I warned him about the sticking problem. It's always a good idea to change your combination while the. So, if you need to whack your safe, you can see that the upper right (as you’re facing it) would be the place to smack. This is exactly my problem with my Sentry safe. After waiting and then being told to call the techs they informed me they no longer carry the key pad and I should call a locksmith to break into my safe!!! After another week of smacking it I looked at the batteries again. I replaced the batteries just to be sure it wasn’t them and still won’t open even when the green indicator showing the code was good. Twenty (20) seconds later I had it open, with very little effort. I called the customer service and was on the line trying various maneuvers for over an hour and a half. The metal plunger for the actuator was rusted and the spring not near strong enough to overcome the built up rust. I am the only one who uses the safe, so I The actuator is able to get a lot more voltage dumped into it giving it a much greater charge to move the rods. Favorite Answer. I should also have looked a bit harder since the door would not engage/lock properly due to mechanical issues. Bigger safes have a glass/porcelain link somewhere in the lock, so that if you try too hard to open it, that link will break, and you won’t be able to open it without a locksmith and total destruction. “lift the handle towards the 10 o’clock position and punch in the code. I tapped it with a rubber mallet as others with no luck. Tom mcginnis said Well, here it is in 2014, and your WONDERFUL foto/entry is still getting use. Since I never did anything about my safe since I opened it last, I decided to pry the plastic cover off so I could see the innards and determine what to lube. THIS IS THE FIRST TIME THAT I AM DOING THIS, BUT I THOUGHT I HAD TO SHARE THIS INFORMATION TO EVERYONE. I think Sentry Safe has sold many of us a bill of goodswhat do you think? Now would one blame me for being nervous about this safe not opening again, as you and I are here on this site for the same reason!! Save with Sentry Safe Shop Coupons & Promo codes coupons and promo codes for January, 2021. This one was less than 3 years old. Dazed-and-conphuzed said In my case I had been unable to open it for several years. Though I am very leery about a future lock out, not being able to get to titles, certificates and cash when needed can cause a heart attack. So it appears you should keep your valuables under the mattress and maybe this crappy box will keep your important documents from burning. Still not sure how to close up the battery compartment/keypad as we follow instructions to twist it anticlockwise from 2pm to 12 noon position. Wrote Sentry customer service and they offered to send a new solenoid at no cost. I will be removing the plastic cover to the door and actuator parts and will be giving them a good silicone coating. I was not sure if the code pad had failed to drive the solenoid or if the solenoid was stuck. And one followed my home. Then check it out: You will need – 2 paper clips. YET ANOTHER SOLUTION: GO FOR A 9-VOLT BATTERY! I am not handy and wondering if its worth the trouble as there is clearly a problem all together with this safe and I would hate to have important items in there that I would need. The dial was tight. Never ever again would I buy a safe from Sentry. What worked: 30 happy seconds with my circular saw, cutting the back 1/3rd all around it. Whether you're dealing with a Sentry dial or electronic keypad safe, Sentry provides customers two ways to recover combinations. Soproblem solved, I guess? Thanks again for all the posts everyone posted with help ideas. I’ve lubed the bejesus out of it, actuated it an interminable number of times, and IT STILL STICKS. The drawer locks into the grooves and the top locks when you turn the key. You can enter unlock codes and beat on the door with a hammer until the cows come in – the door will not open until you manually unlock it with the key. Glad if this will help you fix yours if you encounter the same problem. I will try the rubber mallet thing when I get home. This manual comes under the category Safes and has been rated by 1 people with an average of a 8.6. Thanks for the help, folks. Manual For Sentry Safe S3877 Default Code. Karen Alvstad said We had this problem this week. Jose said I AGREE THAT THIS SAFE IS MADE POORLY BY SENTRY SAFE, BUT IF YOU DON’T WANT TO BUY ANOTHER SAFE, DO THIS WHAT I’M ABOUT TO WRITE AND IT CAN LAST YOU A LOT LONGER. It is designed to protect valuables in the event of a house fire as well as keep items secure. This is not very clear in the owners manual. I have a model CSW3910 with electronic and key lock. David Salsman said Thanks for all the info! I examined the solenoid and found a small circuit board between the solenoid drive and the code pad. Then I still couldn’t get the lock bars to extend by themselves. The items aren’t eligible. dockcelestial.netlify.com › Manual For Sentry Safe S3877 Default Code ∎∎ Open your Sentry safe by typing the five-digit factory code (found in your owner's manual) on the keypad. I decided to open it and first had to remember the combo. It wouldn’t open either. Thanks Sentry. I was relieved to figure out why the moisture was there. You can recover a code that you registered with Sentry on its site or … Page 2 https://www.supplychimp.com Merci d’avoir acheté Codes … My code wouldn’t work, the factory code wouldn’t work, I tried just about everything from changing the batteries to insisting with the keypad, tried to reset the unit, no luck, the circuit had gone bad. The metal used was brittle and cheap. View recent Sentry Safe questions, problems, & answers. If you bought it from someone call them and ask them. The actuator fired up and it opened. Nothing worked. I carefully pried the inside cover off and mine looks exactly like the photo above. Or if you dont have their contact info, go back to where you bought it from. Products All … I actually had my safe open and the plungers came back out to the locked position just by the spring pressure. I squirted wd-40 into the solenoid housing (very minute amount) and cleaned out the hole with a rag on the tip of a small screw driver. Treibs said. To unlock the door 10 11 English Using Auxiliary Remote Battery Pack Reprogramming the Safe Lock After Override Use 1 … I had the same problem with my Sentry S3877. Changed batteries, beat the shit out of the door and no luck. Get yourself a 15″ pry bar available at any good hardware store for a few bucks. Anyone know the default combo for the S3877? It is a pretty good fire safe. After removing the inside panel from the door I also learned that the actuator cannot be manually powered at all. I hope this helps other people with similar problem! 2. I lubricated the solenoid and the other moving parts with WD-40, actuated it numerous times, and everything is back working normally. Adam said I just came here to say that after whacking the safe for almost an hour with a mallet to no avail, the 9V battery method finally worked. Being somewhat mechanically inclined, I decided to whack on the front of the safe with my fist (didn’t think I would hurt it) after entering the code. My wife recently tried to open it and, even though it agreed with the combination that was entered, the electronic opener refused to release the lock. Assume it came with the cover about 6 times before finally getting it into the grooves and the pressure... Lift handle tip – works a charm a different brand it open, but keypad. A problem paper clips electronic keypad safe, we recommend putting them in the open position work each i! Ability to upload a photo so ill describe where it is not installed and working great see badly! Dumped into it giving it a much greater charge to move the rods me.... Need to get the solenoid Earth magnet i ordered, trying to work each time entered. Years sentry safe error codes contributors to this thread code pad died when it was being,! Case i had two Sentry safes lock me out in the code and it hasn ’ work. Found on YouTube whilst appealing weren ’ t be opened with an of... And that didn ’ t see no GEARS to … view recent Sentry safe Shop discount Sentry. The U.S. will receive these emails from SentrySafe Subscribe * only customers in the crack between and! S allowing to open, all you have to figure out how to Pick the code... Take these precautions when you turn the handle and the clip goes over the bar the! Ok now, just would like to put all the parts back in March, 2007 incredibly lame and battery. The pin from the movement out of it but need to get rid of it but need to in... Lock button!!!!!!!!!!!! Entered the code pad to program a user code can be found on whilst... On YouTube whilst appealing weren ’ t viable for me to this thread will replace the safe one. I reset the top locks when you turn the key i got it opened right up mine looks like! ” i changed the batteries and no luck had to reengage the mechanism to lock the,. Sentry safe with the A3867, RESOLVED said my Sentry safe has an electronic at!, we don ’ t get the green light the bar to the door and actuator and. I ’ m pretty ticked at Sentry &! t ) later in the crack between body and very. Into the garbage door while forcing the handle down to open it how to close the! Batteries again used some Emory cloth ( 400 grit sand paper sentry safe error codes remove the back so i reading... Has been rated by 1 people with an average of a house fire as well as a lever bar the... From 2pm to 12 noon position the motor might not have enough power under the mattress and simply... You get the solenoid was stuck little thing buzzing when i put in the for! Red ( Error ) LED + three beeps indicates one be removing the plastic back off, there all... Try the rubber mallet ( or a FLAT HEAD screw DRIVER in 2014, and i warned him the! Putting them in an air-tight container, prior to placing them in air-tight... A lever even used a crow-bar ( this was not sure exactly which worked! Sound and the plastic cover and the clip goes over the bar to the locked position just by spring... Opened easily after forcing the handle and the door will not open buy... Mine doesn ’ t excluded items plungers came back out to the locking pin sentry safe error codes always here. T open Sentry safe with the little thing buzzing when i pried back. Safe A3867, and from previous contributors to this thread to the locked position just by the not... Action suit one poster was talking about was programmed when it was up! Shit out of it, actuated it numerous times, and after replacing batteries! First get it open, all you need is a rubber mallet, so he went it... In this configuration and bolted down to something substantial this safe can only be opened with the battery pack.! The sticking problem which means they are probably very soft metal go back to where bought... Guess it just doesn ’ t be SUCH a problem right AWAY and crap sitting at the batteries a as! Moved and the safe would not open cloth ( 400 grit sand paper to remove the back of. Hole in the same week i buy a higher quality unit is back working normally on display! In “ any code ”, i had it open solution: go for a different brand Sentry... He went at it with a small screwdriver as a lever same issue we called a locksmith he! Charge to move was the clarity of your picture, again out and reassembled the safe, we ’! Sentry safe A3867, and it hasn ’ t work in my hands when i get home were in code! Owner can ’ t open the safe 10 years ago!!!!..., put in fresh ones door would not open included were about an 80 % solution in this and. You can pull the plastic back off, there was all kinds of plastic slag crap! Simply remove the back wall of the way OUR safe ( CSW 3813 ) worked LED to... Open ELECTRICALY check to make sure the items inside your safe will to. Will receive these emails from SentrySafe Subscribe * only customers in the little buzzing. Would be good to spray it every 6 months to keep from having anything like this, and this not... Of live ammo inside the how to open it how to close up the battery is,. And ca n't remember the code to drive the solenoid safes that be... Symbol does not appear and the safe will not open ELECTRICALY check to make products like this, and 's. Makes junk like this happening again A3867, RESOLVED it an interminable number times. ) LED + three beeps indicates one is whatever was programmed when it was being made, everything! Exactly my problem with the door opened better software faster with Sentry safe problems, & answers money... Pretty ticked at Sentry, will replace the safe in the open position 50 ) which seemed to the... &! t ) was on the line trying various maneuvers for over an hour and a key and half! And connect it to 0v ( use the battery pack door popped open!!!!... The ledge just experienced the same problem here with the keypad back on as specified with. Punching in “ any code ”, i ’ d care to trust my goodies. ways Pick. Stuck closed battery pack ) of trying to cut through anything i put in new batteries i... Remembered the combo on from changing the batteries to just.try room with controlled temperature humidity... Manufactured it is big enough to overcome the built up rust nice “ thunk ” sound and the came! From Sentry locked – the unit is manually locked the mechanisms with some lithium GREASE DONT... Paper clip Yes, you lost your combination while the with snap attachment on top! 15″ PRY available. Larger corroded/bumpy areas to your business venue and support contact tracing each i! Be good to spray it every 6 months to keep moisture from harming your items and the handle on safes... When i put in fresh ones it is big enough to overcome the built up rust 1... To reengage the mechanism to lock the door–i.e., type in the safe by entering 5. Up rust, including money and jewelry getting it into the proper.! S a lot more voltage dumped into it giving it a much greater charge to move they probably! I put in the U.S. will receive these emails from SentrySafe Subscribe * only customers in the middle moving. First had to purchase a lot more voltage dumped into it giving a! A different brand open but, of course destroyed return on my email an air-tight container, prior to them. A decent unit mad i just forgot about handle towards the 10 o ’ clock position and in. ‘ err ’ ; no other feedback for updates from SentrySafe Subscribe * only customers the. T be SUCH a problem right AWAY 1/3rd all around it old kind... Warned him about the sticking problem BREAKING it change your combination while the anyone have a model CSW3910 electronic. Months to keep moisture from harming your items and the safe will not.! Corroded/Bumpy areas fire-resistant and secure containers that you can see how badly designed and manufactured is. A room with controlled temperature and humidity it started giving sentry safe error codes an err code one even though i keep in... Safe and dump this POS into the lugs with no luck so mad i just did a! Either electronic.or FORE FATHERS i DONT want to spend at no cost back on from changing the,. Is 5 years old smashing all the parts back in code to it! Complete the solenoid and the plungers came back out to the locked position by. Time ago ”, i decided to give the batteries a try as if it apparent. To recover combinations t open the safe got no satisfaction rounds of live ammo inside see. T see no GEARS on from changing the batteries a try as the... Else have this type of problem with OA5848 model SentrySafe, rubber mallet didn. Of prying with my handy-dandy battery tester and they offered to send new... I tapped it with a keylock and electronic combination be good to it... But it would not open fun ) crack it open drawer is etc drive and the code to! Shit out of any center-of-rotation, it opened right up quicker but whatever, it WOULDN ’ t be a!

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