tra bahrain complaint

Toll Free : 800 12 International Calls: +971 4 7774049 Fax: +971 2 777 2229; Email : info@tra.gov.ae Customer Happiness Center working hours: 7:30 … Do you want to be part of something bigger? Bahrain’s telecom watchdog handled 942 complaints against operators last year, it announced yesterday. We have responsibility for the regulation of the teaching profession, including misconduct hearings and the maintenance of the database of qualified teachers. Near Ministry of Information Affairs . City Not Selected. This Code of Practice has been approved by the TRA … 3.3 Describe any complaints procedure for (i) consumers, and (ii) businesses. The system also provides faster options for registration via email (Gmail) or Facebook account, as all complaint and inquiry processes are managed through this portal besides the automized connection between TRA and the services providers, it stated. Bahrain's Telecommunication Regulatory Authority (TRA) has launched an integrated complaint and inquiry management system in order to maintain effective communication alongwith the consumers and the telecommunications service providers. Cart (0) 0. Telecommunications Regulatory Authority App (TRA) TRA Bahrain works with Urbansoft to bring you the TRA app. Tags: The system also … Telecommunications service providers are legally required, under the TRA’s Regulations, to maintain procedures to handle consumer complaints and to provide consumers with information regarding the complaint … Bahrain. The TRA took to Twitter to remind residents that they can file a complaint against Etisalat or du by calling the toll free number 80012. Box 10353 Kingdom of Bahrain Join us on the journey to make a difference in people’s lives. "This new system complements the series of consumer support initiatives, which enables them to submit a request for dispute resolution in the event that the service provider fails to provide the consumer with the appropriate solution," remarked TRA’s Acting General Director Sheikh Nasser bin Mohamed Al Khalifa. Despite this, the TRA’s Regulations provide that the TRA does have the discretion to accept any consumer dispute at any time. Bahrain's Telecommunications Regulatory Authority (TRA) said it has issued consumer protection guidelines covering customer rights, choice and communications. Receive your invoices electronically via TNT e-invoicing and never receive a paper version again. Building no. Batelco Products and Services Portfolio. The system includes a consumer portal where ccustomers can easily log in and submit details of their complaint and supporting documents. City Not Selected Please Select Your City. The eGovernment National Portal - Kingdom of Bahrain, provides a one-stop shop that facilitates the access to government Information and eServices. The study is based on Bahrain's lowest cost of high-speed internet service in the Gulf region of 10-100 Mbps. Hey, I just want to tell you that I had issue with Samsung Galaxy S20 Ultra bought in Qatar and working with Ooredoo Network. The study is based on Bahrain's lowest cost of high-speed internet service in the Gulf region of 10-100 Mbps. VIDEO: Blueprint for metro rail outlined. Interference complaint. Select A City. Tanzania Revenue Authority website. MYAXA ; Careers Be part of our future. Discover our latest career opportunities in the GCC region and apply in just a few clicks. TRA launches new Arabic domain name .emarat is one of first non-English top-level domain names launched in the Arab world Published: May 26, 2010 16:59 By Himendra Mohan Kumar, Staff Reporter (74) Dated 5/3/1422H. First of all the 5g Network not activated on the phone, and when I checked with Samsung after sales they informed me this issue from the provider not from the device. The complaints were lodged by customers and the Telecommunications Regulatory Authority (TRA) said 95 per cent were resolved, 71pc of them to the satisfaction of consumers. "This is in line with the Consumer Dispute Regulation which is enforced this year. The Government Services Contact Centre, first-of-its-kind in the Kingdom of Bahrain, is a strategic move to enhance communication between the public, private, governmental authorities and ministries in the country. Oman; Qatar; UAE; العربية . Batelco has a wide range of products and services which are outlined below. Browser Compatibility: IE 10+ - Firefox 10+, Google Chrome 5+, Safari 1+, Opera 12+ Read more. The eGovernment National Portal - Kingdom of Bahrain, provides a one-stop shop that facilitates the access to government Information and eServices. The TRA classifies Licenses for provision of Telecommunications Services as Restricted Licenses, Individual Licenses, Class Licenses. P.O.Box: 33305 . How to complain about the Teaching Regulation Agency's (TRA) service. Director of … Use your UPS InfoNotice® or tracking number to get the latest package status and estimated delivery date. Glossary TRA Website Awards Policy and assignment procedures Lebanese National Frequency Allocation Table (LNFT) Draft. 145, Road no. Bahrain's Telecommunication Regulatory Authority (TRA) has launched an integrated complaint and inquiry management system for effective communication with both … Sign in / Register. The General Authority for Regulating the Telecommunications Sector (TRA) has recently made a set of changes to the Consumer Protection Regulations with a view to strengthening and improving consumer satisfactionTRA, the government entity responsible for regulating the telecom sector and enabling smart transformation in in the UAE. The system includes a consumer portal where consumers can easily log in and submit details of their complaint and supporting documents. Select A City. Complete and submit the complaint form and copies of supporting documents, (if available) via post, e-mail, fax or in person to: Telecommunications Regulatory Authority of Lebanon Marfaa 200 Building, Beirut Central District . Mobile & Tablets. The eGovernment National Portal - Kingdom of Bahrain, provides a one-stop shop that facilitates the access to government Information and eServices. Mfugale Flyover at the Junction of Nyerere and Mandela roads in Tazara Dar es Salaam, of which are the results of Tanzanian Taxes Share it to Urdu speakers.. #yourhappinessourhappiness Cart (0) 0. When consumers have any complaint against a telecommunication service provider, TRA devote its resources to investigates in the complaint and discusses the best solutions with the customer within a defined service level agreements. PO BOX 1919, Pohnpei FM 96941. Shop all Mobiles & Tablets; Apple. ICLG - Consumer Protection Laws and Regulations - Bahrain covers common issues in consumer protection laws and regulations, including substantive provisions, enforcement action, remedies and anticipated reforms, in 23 jurisdictions. 4025, Block no. GDNonline provides the paper's readers with an extensive online edition adapted to be accessed on all available technological platforms. Saudi Arabia; Bahrain; Oman; الموقع العربي ; English; Store Locator; Track Order; Search. Under the TRA’s Regulations, the TRA has a broad range of powers and scope to provide suitable remedies for consumers. Mobiles & Tablets. Pandemic setback ‘will continue to affect GCC’ Tue, 29 Dec 2020 Bahrain Business. Your complaints, suggestions and enquiries are welcomed. The Kingdom of Bahrain is due to introduce VAT from January 1, 2019. Is your issue related to Financial Institutions or to the Central Bank of Bahrain? As part of the authority´s role to represent consumer interests, the TRA … Bahrain: Consumer Protection Laws and Regulations 2020. Batelco (Bahrain Telecommunications Company) is the leading integrated communications' provider in the Kingdom of Bahrain SMMS Questions and Answers Regulators … According to TRA, several training workshops have been held for the service providers to explain the advantages of the new system. Email: spectrum.claim@tra.gov.lb Fax: (961)1-964341 All Interference Complaint Forms must be signed and dated. Bahrain Middle East World. Together, we drive growth with a shared vision to innovate and succeed. Bahrain | TRA | Inquiry | Complaints |. Complaints Report Within TRA’s efforts to improve customer service and raise their level of happiness and satisfaction with the provided services, and in line with its strategic direction in ensuring the provision of services to the customers according to the highest standards of quality, efficiency and transparency. Spectrum Management and Licensing Regulation Application forms Frequency Requests. Please Select Your Nearest City To See Available Product(s) And Accurate Delivery Date(s): Postcode / Town. On March 1, 2018, Real Estate Regulatory Authority (RERA), a new legislation comes into force in Bahrain that will deliver effective and fair regulation in the real estate market, promote economic growth and investment in Bahrain and at the same time protect the rights of and build better life for every Bahraini. 840. The Telecommunication Regulatory Authority (TRA) of the kingdom of Bahrain. Financial Institutions (Banks / Insurance Companies) Central Bank of Bahrain Complaints Awareness Campaigns Consumer Advisory Groups Services offered by Licensees Press Releases - consumer issues ... Bahrain in Figures Market Statistics Quality of Services (QoS) Surveys Market Indicators Report Price Benchmarking . 160,000 employees across 64 countries continue to make us one of the largest global insurers. Each of these licenses will be processed according to a different procedure outlined in the Licensing Regulation according to the criteria required for the licensing, provision of service and operation of facilities. PO BOX 1919, Pohnpei FM 96941. Is your issue related to Financial Institutions or to the Central Bank of Bahrain? The Telecommunications Regulatory Authority (TRA) was established in 2002 promulgating the Telecommunications Law in the Kingdom of Bahrain. The Consumer Affairs Director of the Telecommunications Regulatory Authority (TRA) Sh. Settling disputes swiftly and effectively is essential to encourage competition and investment in the telecommunications sector. Bahrain . Communications and Information Technology Commission was established under the name of (Saudi Communications Commission) pursuant to the Council of Ministers Decision No. We are always happy to receive your enquiries and feedback. Spectrum monitoring. Please Select Your Nearest City To See Available Product(s) And Accurate Delivery Date(s): Postcode / Town. The website offers compelling and extensive content which includes local and regional input from The Gulf Daily News, the region's oldest daily newspaper. Get ready for Brexit. info@tra.fm. Samsung. The General Authority for Regulating the Telecommunications Sector (TRA) has recently made a set of changes to the Consumer Protection Regulations with a view to strengthening and improving consumer satisfaction, and reducing the number of complaints. It is an initiative by Bahrain’s The Telecommunications Regulatory Authority dedicated to empowering the citizens and residents of Bahrain and their families with knowledge and information for a safer cyber environment.. Invoicing is changing for the better. Contact details for the TRA’s Customer Complaints Section: Telecommunications Regulatory Authority PO Box 10353 Manama Kingdom of Bahrain Telephone: 81188 E-mail: consumer@tra.org.bh Telephone: +973 17520044 Fax: +973 17532523. On March 1, 2018, Real Estate Regulatory Authority (RERA), a new legislation comes into force in Bahrain that will deliver effective and fair regulation in the real estate market, promote economic growth and investment in Bahrain and at the same time protect the rights of and build better life for every Bahraini. Abdulla bin Humood Al Khalifa stated that the total number of complaints resolved in cooperation with the telecommunications companies in Bahrain over the past nine months (January to September 2015) amounted to 286 complaints out of 296 complaints received by the Consumer Affairs Directorate. Hey, I just want to tell you that I had issue with Samsung Galaxy S20 Ultra bought in Qatar and working with Ooredoo Network. The system includes a consumer portal where consumers can easily log in and submit details of their complaint and supporting documents, said a statemeent from TRA. When consumers have any complaint against a telecommunication service provider, TRA devote its resources to investigates in the complaint and discusses the best solutions with the customer within a defined service level agreements. The new TRA directive helps us stop the menace of SMS ads, but what about the ads on other apps and browsers. We have responsibility for the regulation of the teaching profession, including misconduct hearings and the maintenance of the database of qualified teachers. The Telecommunication Regulatory Authority (TRA) of the kingdom of Bahrain. - ZAWYA UAE Edition Your complaints, suggestions and enquiries are welcomed. 2403, Block no. (3) of 2003 to oversee the telecommunication sector in the UAE. Batelco has a wide range of products and services which are outlined below. Shop all Mobiles & Tablets; Samsung. 20 were here. Telecommunications Regulatory Authority P. O. The system also enables consumers to provide their views on the resolutions provided by the service provider," he stated. Isa Town Premises. GDNonline.com is the GCC's most dynamic digital news source providing a selected mix of local, regional and international news and features to a readership across the Gulf countries and internationally. Complaints Awareness Campaigns Consumer Advisory Groups Services offered by Licensees Press Releases - consumer ... (TRA) -Kingdom of Bahrain… Contact details for the TRA’s Customer Complaints Section: Telecommunications Regulatory Authority PO Box 10353 Manama Kingdom of Bahrain Telephone: 81188 E-mail: consumer@tra.org.bh Telephone: +973 17520044 Fax: +973 17532523. Please send us any query, suggestion or complaint through our National Suggestions and Complaints System “Tawasul” , ... Al Barsha Building (near Bahrain International Airport) Building no. Our employees are crucial to the success of our business and have helped us become the no. Spectrum licensing. Sign in / Register. Tue, 08 Dec 2020 Bahrain . Authority of the Kingdom of Bahrain (“TRA”), to give guidance to subscribers of Zain in respect of the telecommunications services that Zain provides and any disputes or complaints that may arise in relation to such services. 224. Press room TRA speeches TRA presentations Marketing material Did You Know? The investigations of the CPD can be triggered by either the findings of the CPD’s regular checks and tests, or submission of a complaint by any means, i.e. Website is last updated: March 12, 2020 05:27:38 Site is best viewed in a 1280x1024 screen resolution. 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Liberalization plan. 1 global insurance brand. Pohnumpomp Building, Pohnumpomp, Net Municipality, Pohnpei, FSM 96941 +691 320-2812 City Not Selected. Pohnumpomp Building, Pohnumpomp, Net Municipality, Pohnpei, FSM 96941 +691 320-2812 This new system is a translation of the TRA's strategic objectives aimed at enabling consumers to continuously and effectively communicate with the telecom watchdog, she stated. All Right Reserved. The Telecommunication Regulatory Authority (TRA) has launched an integrated complaint and inquiry management system in order to maintain effective communication between TRA, consumers and telecommunications service providers. Annual Reports Guides. Following the public consultation entitled 'Dispute Resolution Guidelines in relation to (i) disputes between licensees and (ii) complaints against licensees pursuant to Chapter 17 of the Telecommunications Law of the Kingdom of Bahrain' that was released on the 16th of March 2014 and upon receiving various submissions from Batelco, Zain, Viva, and Menatelecom, and having … According to Decision 10/2009 which postpones the implementation of this Regulation, the new Type Approval regime will be applied in Lebanon starting the 28th of September 2009. Muharraq - Kingdom of Bahrain. Telecom Consumer Call Center 81188 (FREE) Bahrain's Telecommunications Regulatory Authority (TRA) said it has issued consumer protection guidelines covering customer rights, choice and communications. First of all the 5g Network not activated on the phone, and when I checked with Samsung after sales they informed me this issue from the provider not from the device. Financial Institutions (Banks / Insurance Companies) Central Bank of Bahrain Batelco Products and Services Portfolio. Bahrain. Acting Manager of Consumer Affairs Amna Alghatam said: "One of TRA’s priorities is to expand communications channels and enhance the quality of services provided to consumers.". Use the teacher misconduct: referring a case webpage to report serious teacher misconduct. Bahrain Middle East World. National Database and Registration Authority (NADRA) was established as National Database Organization (NDO), an attached department under the Ministry … As a result, efficient dispute resolution forms a key element of the TRA’s strategy. Numbering Spectrum Infrastructure TRA Fees Telecom Technical Office Radiation Standards and Measurements. info@tra.fm. The first point for filing a complaint is with your licensed telecommunications service provider itself. The Type Approval Regulation was issued in the Official Gazette (Issue 17, date 16/04/2009) through Decision 5/2009 further to the analysis of the public consultation feedback. The TRA will generally handle consumer disputes only after the complaint has been handled by the relevant telecom provider and within a three month period of the last handling by that telecoms provider. The name was changed after the Commission was entrusted with new tasks related to information technology to become (Communications and Information Technology Commission) under the Council … Learn more. The NTRA is participating in the ITU Regional Workshop on “Strengthening capacities in international Internet governance” that is held in Manama, Kingdom of Bahrain in the period from 1 to 3 October 2019. @2018 - Gulf Digital News. Abu Dhabi P.O.Box: 26662 Abu Dhabi, United Arab Emirates. De très nombreux exemples de phrases traduites contenant "complaint" – Dictionnaire français-anglais et moteur de recherche de traductions françaises. Bahrain Business. The eGovernment National Portal - Kingdom of Bahrain, provides a one-stop shop that facilitates the access to government Information and eServices. The workshop is organized by the Telecommunication Development Bureau (BDT) of the International Telecommunication Union (ITU) and hosted by the Regional Centre […] The workshops focused on the updated dispute submission mechanism, the new features of monitoring responses and updates according to specified period, it added.-, BNET opens Cybersecurity Operations Centre, Invita amongst the top digital transformation experts, Mindware, Rubrik sign Mena distribution pact, Riverbed promotes Mena Migally as regional VP, Samsung sets new standard for mobile processors with Exynos 2100, Help AG appoints Al-Suhaimi country director, Go Smart Solutions taps IBM Cloud to accelerate digital transformation, BNET opens Network Intelligence Centre of Excellence, Infoblox names regional manager for MEA, Turkey, TPV Technology appoints Asbis as UAE distributor, Veritas recognised for second consecutive time, Aveva’s to assemble environmental sustainability experts, Element expands into simulation and modelling markets, Etisalat rolls out vaccination programme for UAE employees, Epson introduces latest innovations for signage industry, Silah Gulf partners with Cisco for contact centre, Aramco, stc unveil powerful supercomputer, Data-driven tech key to retail success, says study, Zain Bahrain successfully trials NB-IoT with Ericsson, Pandemic 'exposed technology gaps' in UAE, Etisalat, Ring partner for smart monitoring of homes, IBM to acquire top cloud services provider, Investcorp acquires US e-commerce solutions provider, ADGS creates first-of-its-kind tool to battle Covid-19, Bahrain in top 50 for online business setup, ESET launches cloud-based endpoint security solution, Zain Bahrain expands global network by 75%, BNET opens center to support telecom service providers. The centre offers eGovernment services through a unified, easy-to-remember toll free number (8000 8001) that operates round the clock. Following consultation, dispute resolution regulation is expected to be issued soon by the TRA. The TRA was empowered by Federal Law by Decree No. ex officio, whistleblowing (as was the case with the chocolate factory incident cited above), etc. The Telecommunications Regulatory Authority (TRA) was established in 2002 promulgating the Telecommunications Law in the Kingdom of Bahrain. 1088, Road no. Bahrain's Telecommunication Regulatory Authority (TRA) has launched an integrated complaint and inquiry management system in order to maintain effective communication alongwith the … City Not Selected Please Select Your City. … Central Bank of Bahrain, provides a one-stop shop that facilitates the access to government Information and.. Employees across 64 countries continue to affect GCC ’ Tue, 29 Dec 2020 Bahrain Business lives. 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For consumers Date ( s ): Postcode / Town use your UPS InfoNotice® or tracking number get. Happy to receive your invoices electronically via TNT e-invoicing and never receive paper... Dispute at any time consumers to provide their views on the journey to make us one the. Arabia ; Bahrain ; Oman ; الموقع العربي ; English ; Store Locator ; Track Order ; Blog. Powers and scope to provide suitable remedies for consumers English ; Store Locator ; Order...

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