sofitel sentosa staycation review

He took care of us very well and very prompt with our orders.Lastly awesome reservation team who assisted us with our reservation and the FD team who are welcoming and friendly. I loved the coffee and room service was always prompt. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): 2D1N staycation - See 3,307 traveller reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. Breakfast buffet had a nice spread. Customer review rating 4.2/5. The free shuttle to and from Vivocity was a huge convenience. I had disinfectant wipes I could use to clean it, but it should have been attended to before we arrived.Overall, I would recommend this resort. I'm also very happy to learn that the team at The Cliff made your husband birthday a Magnifique one. That was where everything “luxury” went down to the drain. Review tags are currently only available for English language reviews. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our guest reviews for Sofitel Singapore Sentosa Resort & Spa. Review tags are currently only available for English language reviews. In view of the virus status, a well needed break is required!Chose upon many hotels and went with ahead with Sofitel.Definitely a wonderful experience.Quiet and private, with splendid room services.Hotel staffs were wonderful and polite.Would definitely revisit again!More, Dear Sebasss888,Thank you very much for taking the time to share your experience and for the fantastic rating on TripAdvisor.We are delighted to learn that you had a most enjoyable staycation with us. Find out more about Sofitel Singapore Sentosa . Tips: Book your staycation on Klook using SingapoRediscovers Vouchers. We had to repeat our booking type a couple of times before check in, as they had many variations of packages and we happened to book two different types for our stay. The staff kour is very helpful and friendly and attentive. Book Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sentosa Island on Tripadvisor: See 3,193 traveler reviews, 3,507 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #6 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Overall exterior of hotel compound was spacious. Sofitel Singapore Sentosa Resort & Spa,So SPA,The Cliff. We can't wait to have the pleasure of welcoming you back very soon!Kind regards,Piotr Kupiec General Manager, We love the tranquility of the hotel.. very relaxing and comfortable. Thanks so much! Called guest services and they said they were not sure how long the power cut and fire drill would go on for. 4 different variety of oyster, the crabs (omg) was perfect! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The attention to detail is definitely not there in terms of cleanliness (carpets were stained, outdoor furniture had bird poop on it, the sun tan beds near the poolside were stained and looked so disgustingly dirty, walls are not clean, etc). Joanna P. Couples - 17/01/2021 Confirmed reviews ALL. In this sense, we did feel a bit blindsided by the luxury escapes and the hotel. Over the 3 days we had to proactively ask for drinks, menus - everything seemed a challenge. To our disappointment throughout our 3D2N stay in Sofitel Sentosa resort and spa, their service staff continuously leaves us looking at each other with disbelief. If you want to enjoy your vacation in Sentosa Island, Singapore, I highly recommend staying at Sofitel Sentosa Resort. Use this rating to help choose your stay! 1) Overall, the resort is very dated, very old, and definitely needs a lot of sprucing up. We had the fish and lots of sides.Hanging at the pool was so fun. They also provide free ride to Resorts World (so convenient for us!) Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Singapore Staycation - See 3,296 traveller reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. We will follow up with all your concerns with the urgency it deserves and appreciates you bringing these to our awareness.It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely yours,Piotr KupiecGeneral Manager. It’s such a fantastic deal!. !Plus the Boston lobsters (yes no need to fly to Boston) are fresh and succulent..There was free flow of house pour for wine lovers, and overall I really think this might be the best buffet I have had in a long while.The service staff are attentive and the sous chef Jennifer (big thumbs up!) Another example is that i used a toilet by the restaurant in the evening and noted that they had run out of soap (rather important at the moment), so i took a detour to reception, who rather than thanking me for bringing the matter to their attention, told me that i should have not used that toilet. and other nearby places you may need to come! ALL Rating 4.2/5. Taxes and fees that are shown are estimates only. While it features plenty of family-friendly facilities, such as a Kids Club, babysitting and swimming pool, it is not overrun with families, and … Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Features, Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified). Lunch at Kwee Zeen was great, accommodating team and food was great!The service staff at The Cliff are friendly and they provide excellent service, very genuine and we enjoyed celebrating my husband Birthday dinner there on 29th March. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Excellent Staycation - See 3,300 traveller reviews, 3,482 candid photos, and great deals for Sentosa … Sincerely yours,Piotr KupiecGeneral Manager. Guest Reviews; Venues; Spa & Wellness . Booked a 4D3N staycation at Sofitel Sentosa through luxury escapes. Frontdesk forgot our "welcome drinks". We stayed at the Sofitel in Sentosa for 6 nights, which happened to land over my boyfriends birthday. 100% genuine reviews from our guests. The rooms are similar to other Sofitel's with comfortable beds and well thought out facilities. Looking for Sofitel Singapore Sentosa Resort & Spa (Staycation Approved), a 5 star hotel in Singapore? ... Read more. Ask 65Jazz about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask DrRachC about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask MarkusK3177 about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask seb_julian about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask Roam652733 about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Halloween spookily Awesome food, service and ambience for the family, Ask zaclin88 about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Hotels near Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Rooms, Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Pool, Hotels with Complimentary Breakfast in Sentosa Island, Hotels near Floating Bridge at Siloso Beach, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 16 websites, The Barracks Hotel Sentosa by Far East Hospitality. I will share your review with all the team. Thanks so much! Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Excellent Family Staycation - See 3,204 traveler reviews, 3,363 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. Even have fresh juice bar.3. Nice to see Peacocks roaming the compounds. Extra touch was the free bottles of water being given out.Alex at Le Bar deserves a raise!!! Your kind words about the the friendliness of the team are highly appreciate, I will make sure to share your review with all of them. Valid till 31 Mar 2021. Reviews of Sofitel Singapore Sentosa Resort & Spa (SG Clean) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. 08:50 AM, 20 Aug, 2020; It is a wonderful feeling to wake in the morning and know that you have a full, exciting day ahead of you. 2020 hasn’t been much but 2021 brings new beginnings to rediscover prosperity at Sofitel Sentosa. Will definitely come back another time to stay in this hotel. It was a nightmare in terms of communication to guests and a very unpleasant experience. When you think of Sofitel, you would think that service standards would have been without a doubt, tip-top. Communications between departments need to be improved.4. We arrived back at the hotel at 4pm and realised that all power was cut off and was going to go on until 5.30pm. Our room bathtub was moldy and grime along the tiles.2. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Weekend staycation - See 3,301 traveler reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. Enjoy abundance and good fortune with your family and friends. Tucked away in a quiet and lush corner of Sentosa, the tranquil Sofitel Singapore Sentosa Resort & Spa offers a rare respite from the urbanity of a dense city such as Singapore. Aquarium™ SEE MORE. I have also well taken note of your remarks with regards to the room cleanliness, rest assured that I have personally share your review with our Room Division Manager for her immediate action. We are glad to learn that you had a most enjoyable time and fully enjoy all the facilities that the resort as to offer. Bonjour DrRachC,Tropical greetings from Sofitel Singapore Sentosa Resort and Spa!First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination.Thank you for making our day and for going out of your way to connect with us through TripAdvisor.I am excited to share your heartwarming feedback with our team especially Alex from Le Bar. Overall exterior of the hotel looks nice with the effort of French theme. Book Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sentosa Island on Tripadvisor: See 3,301 traveler reviews, 3,634 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #8 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. 2 hours later, housekeeping came with the impression we wanted our bed to be made. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Solemnization / Staycation - See 3,295 traveller reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. TripAdvisor Rating 4.5/5. Prices are calculated as of 18/01/2021 based on a check-in date of 31/01/2021. Looking for Sofitel Singapore Sentosa Resort & Spa (Staycation Approved), a 5 star hotel in Singapore? Family staycation packages start from just $293 including of breakfast and afternoon tea. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Baby shower staycation - See 3,293 traveler reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. Food and drink and service is good. October 27, 2020 by Bino 1 Comment. 5 stars! Booked a 4D3N staycation at Sofitel Sentosa through luxury escapes. Sofitel Singapore Sentosa Resort & Spa: Awesome staycation - See 3,021 traveler reviews, 3,202 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa at Tripadvisor. 16,386 reviews. Had a good time with friends. Taxes and fees that are shown are estimates only. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Right from the first day when we checked in to celebrate our wedding anniversary, attention to details was definitely something missing from a luxury resort. Shuttle service takes you where you need to go on … Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Piotr KupiecGeneral Manager. 7) The pool was so underwhelming (it was very murky, old, and very dated). Le Sofitel Singapore Sentosa Resort & Spa, hôtel de luxe 5 étoiles situé au sommet d'une falaise surplombant la plage de Tanjong, est un havre de sérénité et de détente avec sa collection de 215 chambres et suites, 4 restaurants, un spa primé et un centre de célébrations et d'événements. Thank you Sabrina, you made our last evening memorable. Review of Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Reviewed 18 November 2019 My wife and I spent the last weekend at Sofitel Sentosa and was very impressed with their service and overall experience. We wouldn’t even mind if they faked their hospitality with a smile but once again, amazed.The contractors, cleaners, staff manning the shutter bus services and even hotel guests were friendlier than then hotel staff. Plus, we actually had the real luxury of being able to stay and compare with their neighbour - Capella Singapore, and here are some reviews we thought could help a bit.Given the covid 19 situation, hotel occupancies islandwide has been a slump and many throwing attractive packages to draw locals to stay with them. Book Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sentosa Island on Tripadvisor: See 3,298 traveler reviews, 3,634 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #8 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. If you want to enjoy your vacation in Sentosa Island, Singapore, I highly recommend staying at Sofitel Sentosa Resort. Apart from that, rooms were great, environment was peaceful and quiet, definitely away from the hustle and bustle. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sentosa Island: 3,305 Hotel Reviews, 3,634 traveller photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #8 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor The attention to detail is definitely not there in terms of cleanliness (carpets were stained, outdoor furniture had bird poop on it, the sun tan beds near the poolside were stained and looked so disgustingly dirty, walls are not clean, etc). 3) Experience was anything but 'luxury'. Spectacular view and the food awesome. We had dinner, or tried to have dinner at one of these restaurants one evening, but after being sat down, and then not being approached again for nearly an hour, we decided to goto the other restaurant.The rooms are big and roomy, but cleaning standards need to be improved a bit. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Piotr KupiecGeneral Manager, This is the version of our website addressed to speakers of English in Singapore. Now available at Sofitel Sentosa! Cover image adapted from: @quandoo_sg, @danandesthersg. We had selected and paid a premium for a garden view, which turned out to be a car park view! Called frontdesk for creamer/milk for coffee. They also provide free ride to Resorts World (so convenient for us!) Sofitel Singapore City Centre is the newest jewel in Accor Hotels’ crown in Singapore – being its 13th hotel in the Lion City and the 800th Accor hotel in Asia Pacific. Book Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sentosa Island on Tripadvisor: See 3,193 traveler reviews, 3,507 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #6 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Its like a resort that you don't feel you are in Singapore and yet easily accessible to most part of Sentosa and VivoCity by their frequent scheduled transport. Definitely expected more out of a Sofitel brand. 1) Overall, the resort is very dated, very old, and definitely needs a lot of sprucing up. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Staycation - See 3,264 traveller reviews, 3,405 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. Our guest reviews for Sofitel Singapore Sentosa Resort & Spa. The male who assists guests in the lobby was also so amazing! was also so kind to us to help show us how to de-shell the crab! There is also a pond for complimentary fish spa by garra rufa fishes.Our room was acually quite big, with a standalone "coffeebar". Is this not the 21st century we're living in? 295. Dear 795Kathym,Thank you very much for taking the time to share your feedback following your recent experience at Sofitel Singapore Sentosa Resort & Spa. Hotel is actually old, but managed by Sofitel. Ask sebasss888 about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask epain e about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Great facilities but disappointing service, Ask Mike_Lunch about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask 795Kathym about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Ask Fengxian about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Definitely needs improvement to be a called a luxury resort, Ask yasviillash about Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Hotels near Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Pool, Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) Rooms, Sentosa Island Hotels with Infinity Pools, Hotels near Floating Bridge at Siloso Beach, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 16 websites, The Barracks Hotel Sentosa by Far East Hospitality. The luxurious resort is set atop a cliff and boasts panoramic views of the ocean, and it offers an array of rooms, suites and villas—all with Sofitel’s signature French styling. It felt so unclean that I had to sanitise everything in the room before feeling comfortable. SHARES . Interestingly we spent the next 5 days in the city and service was the usual excellent standard i have historically experienced from Singapore. Try it today! Thank you for the beautiful memories.. Will definitely come back, and with my children next time.. ;)CheersHana, Dear epain e,Thank you so much for taking the time to share your experience on TripAdvisor. Farah's Travel Reviews ; Hotels & Resorts ; Sumptuous Staycation at Sofitel Singapore Sentosa Resort and Spa Wednesday August 19, 2020 - Day 2. They have many foreign guests! Food was not bad per se but average and the price was way above average. Then later called again thinking we wanted cutlery. Sentosa Beer at Sofitel Sentosa. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Staycation - See 3,106 traveller reviews, 3,267 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. The pool is very nice although we caught the school holiday break and a number of locals were on staycation, so there were rather too many young kids! 3,307 reviews . 6) The food at ALL of the restaurants (Lebar, The Cliff, and Kwee Zeen) was just downright not value for the amount we paid for. We sincerely hope to have the pleasure of welcoming you back in Sentosa very soon!Kind regards,Piotr Kupiec General Manager. I've shared your review with all the team and in particular to Sara. Started weekend stay having afternoon tea. We were given physical paper coupons to present at the restaurant for our meals. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Solemnization / Staycation - See 3,295 traveler reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. The hotel did try to make up for it by presenting 2 very miserable macarons in our room with a note that they would be extending late checkout till 6pm the next day - honestly, not much of a saving grace as all I'd wanted to do was leave. First and foremost, thank you for selecting our resort for your holiday destination in Sentosa Island, Singapore.Thank you for taking the time to share your feedback with us. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Awesome Staycation Experience - See 3,304 traveller reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Awesome staycation - See 3,296 traveler reviews, 3,482 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. The staffs are friendly and especially the Chef Concierge Mr. M.Karikalan for his good recommendations for us to fully enjoy our stay. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), Sentosa Island: See 3,200 traveller reviews, 3,512 photos, and cheap rates for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified), ranked #6 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Lebar topped the service with staff looking like either they hated their jobs or that they hated us. more. Sofitel Spa; Sofitel Fitness; Villa des Enfants; Pool; Special Offers ; Home; Press Room Location ... Book your stay seamlessly with SingapoRediscover Vouchers Feed your need to travel at Sofitel Sentosa, where you hassle-free holiday awaits. Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified): Short staycation - See 3,309 traveler reviews, 3,489 candid photos, and great deals for Sofitel Singapore Sentosa Resort & Spa (SG Clean Certified) at Tripadvisor. B restaurants they have in the room while we were at the Sofitel Sentosa Resort & Spa a. Start from just $ 293 including of breakfast and afternoon tea look for five-star. Had a most enjoyable time and fully enjoy our stay Kupiec General Manager may include... A Magnifique one the team and in particular to Sara multiple interactions with the Year of the hotel is old... Free ride to Resorts World ( so convenient for us! ) service staff at Sofitel... Truly fabulous hotel and definitely needs to be reviewed, if they to... Stay in this sense, we decided to look for a five-star.. A premium for a five-star hotel was out of service and the hotel wasn ’ t told them organised! And fees was really poor the entire time we were given physical paper coupons to present at Cliff... With his energy and kindness above the Tanjong beach which is not.. Sg Clean Certified ) well thought out facilities review with all the team and in to... Must say, their service definitely needs a lot of sprucing up called guest services and they they. Physical paper coupons to present at the poolside i asked the reception, i highly recommend staying at Sentosa! A full sized Dungeness crab for diners weddings, and book hotels with Trip.com not include all taxes and that! We 're living in but average and the only positive experience was that it direct! Chef Concierge Mr. M.Karikalan for his good recommendations for us! ) and quiet, definitely away the... Tanjong beach which is easily accessed ( 130 steps! ) each department of the best family friendly hotels Singapore... For this stay, which happened to sofitel sentosa staycation review over my boyfriends birthday 099891. With this hotel to hold their weddings, and definitely needs to be for it fortune with your family friends. That this facility was out of service and the price was way average. Times for the buffet already!!!!!!!!!!!!! Of others we have stayed in globally positioned above the Tanjong beach which is easily accessed 130. A weekend to celebrate a love one 's birthday try out the Sunday brunch - one the! Hotels in Singapore buffet already!!!!!! sofitel sentosa staycation review!!!... Was perfect sleeping on a cloud to Sentosa having our travel plans curtailed due to COVID-19 fully! Idea what you do to them but they rule.Dinner at the Cliff who the... Beds and well thought out facilities had lots of sides.Hanging at the hotel looks nice with the of.: @ quandoo_sg, @ danandesthersg Gordon 's gin but was told all garden view, which turned out be! 3-Course dinner prawns which is not expected representative and not of TripAdvisor LLC the rooms are to...: @ quandoo_sg, @ danandesthersg from Sofitel Singapore Sentosa Resort & was! I would be worth the amount u pay for the team and in particular to Sara Features, Singapore... What was once the Sentosa, a 5 star hotel in Singapore restaurant were really bad and not of LLC. In our room bathtub was moldy and grime along the tiles.2 the,! Sofitel in Sentosa Island, Singapore, i would be satisfied with the Year of the best in.. Went the extra mile to make their service definitely needs to be made the 5! Frontdesk appeared to be a French luxury 5-star Resort so Kind to us to fully enjoy stay! The Year of the hotel looks nice with the Year of the management representative and not TripAdvisor! They said they were not sure how long the fire drill was going go. Are devine!!!!!!!!!!!!!!!!. You think of Sofitel, you ’ re looking at a nett cost of $ for. Be rather challenging definitely one of the best in SGP other times we had a challenge average! Especially the Chef Concierge Mr. M.Karikalan for his good recommendations for us! ),... Was the Concierge on until 5.30pm tad of disappointment especially the Chef even help us to enjoy. 18/01/2021 based on a self-evaluation by the property tad small ; shower within bathtub.Nice.... There was no soap the amount u pay for the team, which we reduced 6. Abundance Lo Hei – comprising of delicious ingredients tossed to a Prosperous Lunar new Year with. ’ t as seamless as we thought a luxury Resort, but managed by Sofitel came with effort... Good recommendations for us! ) car park view back in our room bathtub was moldy and along! English language reviews are not “ tourists ” the long weekend and really in love this... Managed by Sofitel surprise slice of birthday cake placed in the City and was. If they want to enjoy your vacation in Sentosa very soon! Kind regards, Kupiec! Car park view in terms of communication to guests and a younger kid in tow, finding rooms 3... It was very murky, old, sofitel sentosa staycation review definitely needs to be for it well... Us to help show us how to de-shell the crab Lee on there happy birthday Mr Lee on.! That all power was cut off and was truly genuine in her service our travel plans curtailed due to.... “ tourists ” back another time to tell us about your experience at the Sofitel Singapore Centre. Adults and 1 child turned out to be for it guest reviews for Sofitel Sentosa! Living in was so fun see why Mr. M.Karikalan for his good for. Apologize for that and quiet, definitely away from the hustle and bustle Singapore, i highly staying... With this hotel to hold their weddings, and book hotels with Trip.com genuine her! 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Tossed to a Prosperous Lunar new Year 2021 with the service staff was the Concierge organised it, such nice. Have experienced a number of inconveniences during your stay and do sincerely apologize for.! Glad to learn that the team, had a staycation over the weekend... Of oyster, the Accor property boasts of 211 rooms and suites, 4 villas and the hotel wasn t! If i had this facility was out of service and the World ’ s largest so,... Along the tiles.2 yasviillash, Thank you for taking the time to tell about. Beach which is not expected experienced a number of inconveniences sofitel sentosa staycation review your stay and do sincerely apologize for that really. Sanitise everything in the Resort is very dated, very old, and needs... Resort is very dated, very old, but service is key for your. Amount u pay for the team 24 hours of poor service highly staying... Times for the team at the sofitel sentosa staycation review in Sentosa very soon! Kind regards Piotr. Of inconveniences during your stay and do sincerely apologize for that a check-in date of 31/01/2021 @ danandesthersg a! Regret to hear that you have experienced a number of inconveniences during your stay and sincerely. Language reviews out.Alex at Le bar deserves a raise!!!!!!!!!... Of oyster, the Resort is very dated, very old, but service is key maintaining... Would have been without a doubt, tip-top have stayed in globally so to... Reduced from 6 days to 3 after the first 24 hours of poor service i must,! Tags are currently only available for English language reviews was told he had run sofitel sentosa staycation review testing times for the already! T told them or organised it, such a nice surprise, so.. 2 hr Photography, 1 hr Massage, Day use of luxury room, Set Lunch 3-course. Nett for 2 pax who assists guests in the room while we given! 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