@tbill07 According to the OCC FAQ, the fact that they closed the account is in their prerogative. Largest commercially available paper size and binding for art books? Greg, we checked it out and confirmed your branch is closed along with several other Bank of America branches statewide and around the country. If they do this to your account please call them right away, hunker down, prepare for a looong hold time, but don't give up. I am paying off my card completely with my little savings I have so I can close my bank of america account and never give them another cent of my money. Same ting just happen to me. Any advice on a good bank to move to that is helpful to loyal customers? Understand Why the Account Was Closed. If your cousin simply signs the back, it becomes a “bearer instrument”, and anyone can deposit it. I received a letter saying they will close my account in 15 days and since My mom (66 years old) is authorize on my account all account she has on her own or somebody else will be close too!!! Talk about total lack of customer service for someone that is a gold tier partner. I just had the same thing happen to my father's account. Bank of America hours have been updated due to the coronavirus. Urrrrgghhh. He is 95, legally blind and lives on a fixed income. We had similar experience. Bank statements are important financial records. The bank manager was visibly embarrassed and apologetic on behalf of the atrocious behavior of her corporate employer, and she said that we should have received a letter regarding the potential closure of the checking account, which we never received, and there was no record that it was sent. How long does it take to resolve a closed bank account and get your money back? I'm attaching the pictures of the unprofessional and rude employees to this complaints. Could Bank of America really be racially profiling people? Been with them (BOFA) since 2006. I tried logging into my account and realized it was locked so I called the 1800 number. Your cousin should write “pay to the order of ” to make it payable only to you. In case account is closed, bank confirms your address and will send you a cheque for the amount in your account. First, if your account has been closed you should not be able to use your debit card in any format. Typically, your bank should send out a written notice that … News Economy Your Money, Your America Davos. Saving your Online ID means you don't have to enter it every time you sign in. Somehow the fraudsters are able to duplicate your card and your pin and then drain your account in … They are too big to care and i hope people learn to close their acct and move to another bank. The reason for asking is that if the check that you deposited into your account reached your mom's bank. I had 3k in there for school. What really gets me is the way they do it. Who can help me? Bank of America recognizes that many of its borrowers are losing work amid the COVID-19 outbreak — and, as a result, struggling to make payments on loans they've taken out with the bank. Our account had a paltry .50% rate of interest, and I wasn't expecting them to raise the rates anytime soon. Generally when I close my account, it's always a reason (e.g. On June 10, my SBA loan request was funded by direct deposit from the Treasury to my Bank of America deposit account. Maybe they are just putting a hold on her check to you if they got notice that she was deceased until the executor takes over the account? more than 20 years of banking with them, never over draft, on the contrary the made mistake a huge with my account long time ago and now this and they just keeping saying i just a business decision basically is like if they said "because i said so". They closed my account as well on yesterday, Aug 22nd with the same excuse "when you signed up to bank with us, we let you know that we can terminate your account at any time without any disclosure". So I said well if that is the case then you must have been the one to make this decision to close my account, so you can give me a reason why. The guy wasn't rude to me but definitely wasn't friendly either. They are contrary to everything this country stands for. All of my payments automatically gert paid from my checking, so NFCU closed my account because of the fraud and all my payments were returned. What's the difference between a 51 seat majority and a 50 seat + VP "majority"? My account was close too without explanation the bank said they can’t tell me anything no explanation that I sign a paper at the bank opening that they can close anytime, Same here!!! I will tell all my kids to close their accounts too. My account was not in the -neg. I did not receive any notice about a possible closure to my account and I have payroll coming through my account t and I have rent due on 8/1/2018. On top of that, I have never spoke to any customer service person that was so rude. So, SCREW them, I will do everything in my power discredit them and cause banking business to go elsewhere. Same thing happened to my wife and I. I was even a gold member to them and was going for the next tier by the middle of 2019. Your letter caused us to learn that the grass really is greener on the other side - thanks for pushing us out. The next day the account closures department called and told me that I would be receiving a letter in the mail that my accounts would be closed the next week and was told that a cashier's check would be issued next week as well and to expect it in the mail around ten business days. Bank of America thinks we are just a dollar sign to them to bleed the little money we have out of us. 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